A virtual extension allows the control of Hosted PBX features such as call forwarding, find-me/follow-me, and voicemail for an extension that is not associated with an actual desk-phone. As such it has a lower monthly rate than a full Hosted PBX extension.
This can be useful for employees that don't spend a lot of time at one desk or may not spend much time in the office at all. By assigning virtual extensions to these employees, customers and co-workers will be able to reach them easily and transparently. These virtual extensions can be reached the same way as a normal extension who is in the office at their desk, simply by dialing their short extension.
If a 10 digit phone number (DID) is associated with the extension, than other cell phone using employees can use the contact list on their cell phone to get to your employee in a way that supports call logging, voicemail and find-me/follow-me.
Founded as an Internet Service Provider in NJ in 1995, Monmouth Telecom has grown to offer a complete set of innovative and economical Business VoIP Phone Services and Business Internet Services. We were NJ's first Internet Service Provider turned Telephone Company in 2000 and in 2006 we began providing businesses with increased functionality using VoIP. Learn more about Who We Are and how Hosted PBX / Virtual PBX is changing the face of business telephone service.
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